Why Doesn't Netflix Recognize My Parental Pin on My App?

Netflix's parental regulates allow you for you to set a PIN to restrict entry to certain content material based on maturity ratings. However, in case you're having problems using your parental PIN, there usually are a few achievable explanations.

Incorrect PIN

The most common reason why Netflix doesn't recognize your parental PIN is that a person may have entered it incorrectly. Double-check that you're entering the correct PIN and that you're not mistyping just about any digits.

PIN Not Set in place Up

If you've never set up some sort of parental PIN, an individual won't be capable to use it to restrict content material. You can established up a PIN by following these types of steps:

Open the particular Netflix app on your device.
Tap this " More" menu in the bottom part right corner involving the screen.
Select " Settings" from this menu.
Under " Parental Controls, " faucet " Change PIN. "
Enter a 4-digit PIN and validate it.

PIN Improved

When you've recently changed your Netflix username and password, you may have to have to update your parental PIN simply because well. To carry out this, follow the particular steps above in order to set up a new PIN.

App Not really Updated

An outdated Netflix app can sometimes cause issues using parental controls. Help make sure that you're using the current version of the app by examining for updates found in the app retail outlet.

Unit Not Compatible

Certain equipment may not assist Netflix's parental settings. Check the Netflix website to notice if your device is compatible.

Account Issue

In some cases, there may well be a problem with your Netflix account that is preventing you from using your parental PIN. Contact Netflix customer support for assistance.

Other Troubleshooting Ideas

When you've tried almost all of the above suggestions and you're still having problems using your parental PIN, there are really a few various other things you may try:

Reboot your current device.
Reinstall the Netflix app.
Clear the Netflix app cache (if possible on the device).
Contact your world wide web service provider to check for any network issues.

Conclusion

When you're having problems using your parental PIN on Netflix, the most likely explanation is the fact that you've entered that incorrectly or that you need to be able to set it upwards for the very first time. By next the troubleshooting suggestions above, you need to be able to resolve the issue and regain control over the written content that your youngsters can access on Netflix.